CONDITIONS

Purchase  Orders

A binding buying contract does not enter into force, until you’ve received an order confirmation from Ocean4Kids.


Payment

Ocean4Kids accept payments through the following credit cards: VISA, VISA Electron, Mastercard and JCB. Your payment will not be drawn from your account, until your order is actually dispatched.

 

Ocean4Kids encrypt all credit card information by the so called SSL (Secure Socket Layer) protocol. This secures that no outsiders are able to get access to your credit card number or any other information during your transaction / remittance.

 

Delivery

Orders received by Ocean4kids before 14.00 CET on working days will under normal circumstances be dispatched on the same day. Orders received later than 14.00 CET on working days are due for dispatch the following working day.

 

Ocean4Kids’ shipments are dispatched from Denmark through carrier GLS.

 

Claims

Ocean4Kids grant a half year guarantee followed by a 1½ years guarantee according to Sale of Goods Act as far as concerns manufacturing and material defects discovered in its normal use. The warranty does not cover defects or damages directly or indirectly caused by misuse, poor maintenance or unauthorized treatment. Any claims are to be informed to Ocean4Kids within 3-5 working days. The product can be returned for repair, exchanged or reimbursed as per agreement with Ocean4Kids. In connection with complaints, Ocean4Kids will bear for the carriage fee to a reasonable extent.

 

Claim and returns

Should the items delivered be faulty in any way, or should your delivery not turn up, please contact us within max. 2 weeks from order date. Otherwise your claim will not be approved.

  

Ocean4Kids

Ocean Rainwear A/S

HI-Park 387

DK-7400 Herning

 

Returns should go to the above address. Please note that we do not accept cash-on-delivery shipments. If you need to return goods, we kindly ask you to include copy of order confirmation, bank details and correspondence in order to facilitate procedures.


According to EU's "Online Dispute Resolution" you have the possiblity to make a dispute on the following homepage http://ec.europa.eu/consumers/odr/

 

Right of withdrawal

Only originally packed items can be returned. If you choose to withdraw your purchase, you must return the items unused and unbroken within 2 weeks from receipt of the shipment. Once we have received and approved your returns, we will reimburse the amount you paid for the goods to your bank account. Return carriage has to be paid by you.



CONTACT
Ocean4Kids.com
Ocean Textile Group A/S
HI-Park 387
DK-7400 Herning
Denmark
Tel. +45 97122766
WE OFFER
Carriage paid deliveries
No fees for credit card payment
14 days full return
Orders, which are placed on working days before 13.00 o’clock, will be shipped the same day
PAYMENT METHODS
We accept the following cards:

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